Data Deletion

01Disconnect a provider

You can disconnect supported Google integrations from NearVance settings. You can also revoke NearVance access from your Google Account permissions. Disconnecting stops future access but does not automatically delete NearVance account records needed to operate your subscription or respond to a deletion request.

Review your Google Account connections.

02Request account deletion

Email hello@nearvance.com from the address associated with your account and use the subject “NearVance data deletion request.” Tell us which account or business the request concerns.

We will verify your identity and authority before deleting customer data. If multiple people manage the same business, we may need to distinguish your personal account from business information another authorized owner must retain.

03What deletion covers

After verification, deletion can cover your profile, memberships that no longer have another business owner, imported provider data, generated drafts, settings, and integration tokens associated only with the deleted account or business.

Deleting a NearVance account does not delete a Google Business Profile, Google Analytics property, Search Console property, Help Scout conversation, or other record controlled by an external provider.

04Limited retention

We may retain narrowly limited billing, fraud-prevention, security, audit, dispute, and legal records where necessary or required. Isolated backup copies expire according to the backup lifecycle and are not returned to active use except for recovery. We delete or de-identify other associated information that is no longer needed.

05Questions

For questions about deletion, access, correction, or export, contact hello@nearvance.com. See the Privacy Policy for the broader NearVance privacy approach.